It adds that the data will be returned after the contract expires or is terminated. Concerns were expressed that the use of health data from a U.S. company jeopardized the privacy of patients with Covid 19 and those quarantined. Opposition parties have called for the agreement to be repealed. The order issued Wednesday indicates that the agreement from March 25 to September 24 or the end of the COVID 19 pandemic is effective, depending on the previous date. Both Am1. and 12 confirmation letters, however, there are glaring differences and a change in tone from the date. Under the agreement, Sprinklr should help the state government collect and process health data from people in quarantine. The stated purpose of the agreement was to help doctors and health planners make an informed decision about their hospital stay. The Kerala government has denounced the agreement reached with the American technology company Sprinklr on the collection and management of health data of Covid 19 patients and isolated patients in the state. As a result of the accusations, the government changed the domain name to capture citizencenter.sprinklr.com data in citizencenter.kerala.gov.in. The government responded to a question from the court as to whether the agreement with the company was still in effect. The data was collected from the base with a mobile medical application developed by Sprinklr.

The UDF alliance, led by Congress, and the BJP rejected the agreement and said the agreement risked crucial health data for thousands of people without their consent. To reaffirm its transparency, the government also published documents relating to the contract it signed with Sprinklr on 2 April. Documents include the order form, a service agreement, the company`s privacy policy and a confidentiality agreement. The documents show that the data belong to the Kerala government. “Within thirty (30) days of the effective date of termination and on request, Sprinklr extracts the available content from the platform customer. Both parties will accept an acceptable transfer method,” the agreement states. It is clear from the confidentiality and service agreements signed with the company that the ownership of the health data belongs to the Kerala government, even if it was temporarily hosted on sprinklr servers. There is no exchange of financial favours in the agreement. The confidentiality agreement, which the government had previously cited as evidence of data protection guarantees, states in a section marked “confidentiality” that a relevant part of the agreement with Sprinklr deals with data protection. Days after the Kerala government was questioned about its links to the U.S.

company Sprinklr regarding the transmission of data from people under surveillance for COVID-19, the government released documents relating to the contract. Eight documents posted on the State Government website include the order form, the service contract, Sprinklr`s declaration of confidentiality, the confidentiality agreement and two confirmation letters written on April 11 and 12. State Information Technology Department Secretary and Officer of Special Duty to Chief Minister M Sivasankaran had signed agreement with New Jersey-based Sprinklr. The pact was drawn up without the approval of the legal and financial services. . Earlier this month, at a press conference in the capital, opposition leader Ramesh Chennithala launched an offensive against the ruling LDF government, which accused it of allowing U.S.-based technology company Sprinklr to collect and process the health data of 1.75 Lakh in quarantine without his individual consent.